It was a system Jennifer liked. She had considerable power, and she liked working behind the scenes, her name unknown. She found the anonymity useful. Often, when she conducted interviews, she would be treated as a flunky, the interviewees speaking freely, even though tape was rolling. At some point, the interviewee would say, "When will I get to meet Marty Reardon?" She would solemnly answer that that hadn't been decided yet, and continue with her questions. And in the process, nail the stupid bozo who thought she was just a dress rehearsal.
The fact was, she made the story. She didn't care if the stars got the credit. "We never say they do the reporting," Shenk would intone. "We never imply they are interviewing someone they didn't actually interview. On this show, the talent is not the star. The star is the story. The talent is just a guide - leading the audience through the story. The talent is someone they trust, someone they're comfortable inviting into their home."
That was true, she thought. And anyway, there wasn't time to do it any other way. A media star like Marty Reardon was more heavily booked than the president, and arguably more famous, more recognizable on the street. You couldn't expect a person like Marty to waste his valuable time doing spade-work, stumbling over false leads, putting together a story.
There just wasn't time.
This was television: there was never enough time.
She looked again at her watch. Dick wouldn't return from lunch until three or three-thirty. Marty Reardon was not going to apologize to Al Pacino. So when Dick came back from lunch, he was going to blow his top, rip Reardon a new one - and then be desperate for a package to fill the hole.
Jennifer had an hour to find him one.
She turned on her TV, and started idly flipping channels. And she looked again at the fax on her desk.
JAA DELAYS CERTIFICATION OF N-22
WIDEBODY JET CITING CONTINUED
AIRWORTHINESS CONCERNS
Wait a minute, she thought. Continued airworthiness concerns? Did that mean an ongoing safety problem? If so, there might be a story here. Not air safety - that had been done a million times. Those endless stories about air traffic control, how they were using 1960s computers, how outdated and risky the system was. Stories like mat just made people anxious. The audience couldn't relate because there was nothing they could do about it. But a specific aircraft with a problem? That was a product safety story. Don't buy this product. Don't fly this airplane.
That might be very, very effective, she thought.
She picked up the phone and dialed.
HANGAR 5
11:15 A.M.
Casey found Ron Smith with his head in the forward accessory compartment, just back of the nose wheel. All around him, his electrical team was hard at work.
"Ron," she said, "tell me about this fault list." She had brought the list with her, all ten pages.
"What about it?"
"There's four AUX readings here. Lines one, two, three, and COA. What do they service?"
"Is this important?"
"That's what I'm trying to determine."
"Well." Ron sighed. "AUX 1 is the auxiliary power generator, the turbine in the tail. AUX 2 and AUX 3 are redundant lines, in case the system gets an upgrade and needs them later. AUX COA is an auxiliary line for Customer Optional Additions. That's the line for customer add-ons, like a QAR. Which this plane doesn't have."
Casey said, "These lines are registering a zero value. Does that mean they're being used?"
"Not necessarily. The default is zero, so you'd have to check them."
"Okay." She folded up the data sheets. "And what about the proximity sensor faults?"
"We're doing that now. We may turn up something. But look. The fault readings are snapshots of a moment in time. We'll never figure out what happened to this flight with snapshots. We need the DFDR data. You've got to get it for us, Casey."
"I've been pushing Rob Wong..."
"Push him harder," Smith said. "The flight recorder is the key."
From the back of the airplane, she heard a pained shout "Fuck a hairy duck! I don't believe this!"
It had come from Kenny Burne.
He was standing on a platform behind the left engine, waving his arms angrily. The other engineers around him were shaking their heads.
Casey went over. "You found something?"
"Let me count the ways," Bume said, pointing to the engine. "First off, the coolant seals are installed wrong. Some maintenance idiot put them in backward."
"Affecting flight?'
"Sooner or later, yeah. But that's not all. Take a look at this inboard cowl on the reversers."
Casey climbed the scaffolding to the back of the engine, where the engineers were peering inside the open cowls of the thrust reversers.
"Show her, guys," Burne said.
They shone a work light on the interior surface of one cowl. Casey saw a solid steel surface, precisely curved, covered with fine soot from the engine. They held the light close to the Pratt and Whitney logo, which was embossed near the leading edge of the metal sleeve.
"See it?" Kenny said.
"What? You mean the parts stamp?" Casey said. The Pratt and Whitney logo was a circle with an eagle inside it, and the letters P and W.
"That's right. The stamp."
"What about it?"
Burne shook his head. "Casey," he said. "The eagle is backward. It's facing the wrong way."
"Oh." She hadn't noticed that.
"Now, do you think Pratt and Whitney put their eagle on backward? No way. This is a goddamn counterfeit part, Casey."
"Okay," she said. "But did it affect flight?"